Whether you have a large or small web shop: many web shops are faced with orders from abroad. Are you going to send cheap parcel to Germany? Then there are a number of things that you have to take into account. Because your packages often travel long distances, you want to avoid delays and missing people. No problem sending is so nice. That is why it is useful to be prepared as well as possible. Read this checklist quickly and you can immediately start working with worldwide packages.
1. Check in advance what you can and cannot send
You may not ship some products, or only under certain conditions. Think for example of alcoholic drinks or flammable liquids. Therefore, check in advance what is and is not allowed. The shipping conditions differ per country. Do you want to know which these are? Check the list of prohibited products online.
2. Keep in mind import duties and regulations
Within country, the same legislation generally applies, but it may differ outside country. That is why it is good to have your conditions available in multiple languages.
Are you going to ship internationally, outside the country? Then your customer will have to pay import duties in some cases. The amount depends on the type of product. Always send a clear and honest invoice. Paste the shipping label on your foreign package shipment.
3. Use the right packaging
A package that is sent abroad will cover quite a few kilometers. That is why it is important that your package can take a beating. Always use sturdy packaging that fits well and protects the product. Sell your smaller products? Then it is useful to pack it in a larger box. This will prevent your package from being miss-sorted or damaged. Because you want to prevent damage at all times.
4. Check the address on the shipping label
Addresses can be built up slightly differently from other countries than domestic addresses. This differs per country. To check this, there is a handy tool available that can save you a lot of time.
Also check well in advance whether a PO Box address has been specified. Include a telephone number and e-mail address of your customer on the package. In many cases contact is also made with the recipient by the foreign transported about the status of the shipment.
5. Offer a clear and easy return solution
When sending packages worldwide, it is smart to offer a good return solution. This way you can remove any doubts from your customer and offer extra service. The country return service is a service that is possible in a large number of countries. But to avail these don’t forget to do product comparison before shipping.